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Privacy Policy

This is the Privacy Policy for ScheduleDown (“Privacy Policy”) and all ScheduleDown Affiliate companies. When you use our apps and services, including Shedul.com and ScheduleDown.com, you’re trusting us with your information. We understand this is a big responsibility and we work hard to protect your information and put you in control. This Privacy Policy explains how and why we collect and use personal information, and what we do to ensure it is kept private and secure and in compliance with the applicable laws. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information. For the purposes of data protection law, we will be a controller of the personal information we hold about you. This means we make decisions about how and why your information is used, and have a legal duty to make sure that your rights are protected when we use it.

Definitions

When we use a capitalised term in this Privacy Policy, it will have the meaning given to it in the table below:

  • Affiliate

    • Means in relation to ScheduleDown any entity that from time to time directly or indirectly controls, is controlled by, or is under common control with ScheduleDown

  • Apps

    • Means the Shedul and ScheduleDown applications available on the Google Play Store or the Apple App Store

  • End User

    • Means an individual using any of our Apps

  • ScheduleDown

    • Means ScheduleDown.com SV Ltd., a company incorporated registered in England under company number 11326509, with registered office address in 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom

  • Partner

    • Means a business owner who uses the Shedul app to make bookings and engage with customers

  • Privacy Policy

    • Means this Privacy Policy which may be amended from time-to-time

  • Services

    • Means any of the services we provide to Partners or individuals through our Apps and Websites

  • Websites

    • Means www.scheduledown.com and www.scheduledown.com, including all subdirectories, subdomains, and mobile sites thereof.

Who Should Read This Privacy Policy?

This Privacy Policy will apply to you if you are any of the following:

  • A Partner on the Shedul platform
  • An End User.
  • A visitor to any of our Websites.

By accessing or using the Services or any of our Websites, you agree to the terms of this Privacy Policy. If we make any significant changes to this Privacy Policy, we will notify you through email or directly through our Apps and Websites. If you have any questions about our Privacy Policy, don’t hesitate to get in touch with us. Please feel free to reach out to us at info@sheduledown.com.

The Personal Information We Collect

We collect personal information (meaning anything that could identify you either by itself, or when combined with other information we are able to gain access to), as described below. When you use our Services, we collect information that your browser sends to us that is called log data, which may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. You can always choose not to provide us with your personal information, but it may mean that we are unable to provide you with the Service you have requested

  • Information you provide to us when creating an account

    • When you create an account using either of our Apps or Websites, you provide us with personal information, including your name, e-mail address, postal address, a password, the name of your business (if you are a Partner) and your phone number (if your device has one). We also collect demographic information such as your birth date, age, gender and lifestyle. If you give us permission to do so, we may also collect information about your social media presence, including your usernames.

  • Information we collect as you use our Services

    • Apps and Browsers

    We collect information about your device when you download and install one of our Apps, and about your browser when you visit either of our Websites.

    The information we collect includes:

    • How you found our Website: including but not limited to whether you discovered us through a search engine, a partner website, an ad campaign, or email campaign.
    • Technical information: your IP address, device type, language and region settings, and other details about how you interact with our Apps and Website.
    • Location information: if you have activated one of our Apps and permitted your mobile or other location-aware device to transmit location data, we will collect this automatically. This may include country, province, city, or neighbourhood information.

      • When Using Our Services

      We collect personal information when you use our Services. This may include:

    • Areas of interest: including the types of Partner offerings that interest you.
    • Referrals: information about friends who referred you, or who you have referred to ScheduleDown.
    • Correspondence: copies of correspondence, text, email and other communications you have with us or with Partners via the Apps.
    • Participation: we will collect and retain the comments you make to the forums, bulletin boards, discussion groups, chat rooms, reviews, or other methods of communication that may be offered on or through our marketplace from time to time, including those you make on our social media pages.
  • Consent For Personal Information

    • By providing Scheduledown with your personal information through our website or any of our forms, you consent to the collection, use, and disclosure of such information in accordance with this Policy or for the purposes identified to you at the time you provided the personal information. Any secondary use of the personal information will only be processed with your express consent, or you will be provided with an opportunity to opt-out. You have the opportunity to withdraw your consent, or to opt-out at any time. If you wish to withdraw your consent or to opt-out at any time, you may click on the communications preferences link at the bottom of any email you receive from us. We do not share personal data (phone numbers) and consent with third parties/affiliates or partners. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Information We Collect

    • Scheduledown collects and processes personal information in accordance with this Policy. We will not sell, share, or rent this information to others, except as accounted for in this Policy. Scheduledown collects personal information for the purposes of providing our services or products to you. We do not share personal data (phone numbers) and consent with third parties/affiliates or partners. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • SMS Consent Message

    • By submitting this form and signing up for texts, you consent to receive marketing messages from Scheduledown at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Standard message and data rates may apply. Message frequency may vary. Unsubscribe (opt-out) at any time by replying STOP. Reply HELP for help. See our Terms and Conditions and Privacy Policy.

Cookies, Pixel Tags, and Other Web Beacons

A cookie is a small file of letters and numbers that we store on your browser or device if you agree. Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed specific actions. When you access these pages or open email messages, the pixel tags and web beacons generate a notice of that action to us or our service providers. These tools allow us to measure response to our communications and improve our web pages and promotions.

Your information will be treated in accordance with applicable data protection law.

Updating this Privacy Policy

We may update this Privacy Policy at any time. When we do, we will post a notification on the main page of our Website and we will also revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we hold.